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Literacy, numeracy and internet ability in Australia

Measuring the right amount of medicine, filling out a form or finding something on the internet. Did you know that almost half of the adult population would have trouble doing that kind of thing?

By | 2017-05-19T08:20:26+00:00 December 21st, 2016|Accessibility, Did you know, Pinned|0 Comments

Why web writing is relevant (and our November web writing course)

If you're not considering how your content is consumed on screen, you're ignoring a huge part of your audience—it's like writing a document, then hiding it...

By | 2017-05-19T08:20:31+00:00 September 22nd, 2015|Accessibility, Personal, Web writing|0 Comments

Accessibility, conferences, chilli sauce, and web-writing courses

Much has been happening: I'm speaking about accessibility at the Queensland Business Writers' Conference, and we have our first public web-writing course booked.

By | 2016-12-27T17:01:44+00:00 July 8th, 2015|Accessibility, Personal, Web writing|0 Comments

An accessibility issue often overlooked: Grade level readability

There’s this thing called the WCAG: Web Content Accessibility Guidelines. They set out all the good things you need to do to make your content accessible for people with disability, people including those with vision impairment (an estimated 300,000 in Australia alone), and also people with other kinds of disability, such as cognitive or motor [...]

By | 2017-05-19T08:20:34+00:00 May 5th, 2015|Accessibility, Did you know, UX, Web writing|0 Comments

Writing good error messages

To my ever-expanding frustration, and general astonishment (to which my wife expresses a weary kind of amazement: why are you so surprised, you know it does that...), things never seem to go entirely smoothly. (And if they do, I'm left with a trepidatious feeling that things in fact haven't gone smoothly,  and that I just [...]

By | 2017-05-19T08:20:54+00:00 March 18th, 2015|Accessibility, Design, Did you know, Pinned, UX, Web writing|0 Comments