Literacy, numeracy and internet ability in Australia
Measuring the right amount of medicine, filling out a form or finding something on the internet. Did you know that almost half of the adult population would have trouble doing that kind of thing?
Web content accessibility—What is it?
Accessibility is more than writing clearly—it’s about making sure that a person with disability has an equal chance of being able to access your information. If you don’t make your website accessible, your content may as well be invisible for people using assistive technology.
Writing good error messages
To my ever-expanding frustration, and general astonishment (to which my wife expresses a weary kind of amazement: why are you so surprised, you know it does that...), things never seem to go entirely smoothly. (And if they do, I'm left with a trepidatious feeling that things in fact haven't gone smoothly, and that I just [...]