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Web writing courses now open for Brisbane, Sydney and Melbourne

Our next public web writing courses are booked in for Brisbane, Sydney and Melbourne in October 2017. Don't miss the early bird discount!

By |2017-08-01T08:07:46+10:00August 1st, 2017|Accessibility, UX, Web writing, Writing|Comments Off on Web writing courses now open for Brisbane, Sydney and Melbourne

Is social media a waste of your time and money?

Does your audience really want to interact with you on social media, or are you just using Facebook and Twitter because everyone else is? Is there a better way to meet your customers' needs?

By |2017-05-19T08:20:28+10:00March 2nd, 2016|Marketing, Social media, UX|Comments Off on Is social media a waste of your time and money?

An accessibility issue often overlooked: Grade level readability

There’s this thing called the WCAG: Web Content Accessibility Guidelines. They set out all the good things you need to do to make your content accessible for people with disability, people including those with vision impairment (an estimated 300,000 in Australia alone), and also people with other kinds of disability, such as cognitive or motor [...]

By |2017-05-19T08:20:34+10:00May 5th, 2015|Accessibility, Did you know, UX, Web writing|Comments Off on An accessibility issue often overlooked: Grade level readability

Bad UX: mixed language content

My mother-in-law gave me a seed sprouter, because I mentioned that hers was a nice design. So now I (Minnie) have grown some fenugreek sprouts. Pretty tasty. The instructions, however, are rubbish. No-one seems to have thought about the person who would actually be reading them. They're broken up into multiple sections, with each of those [...]

By |2017-05-19T08:20:53+10:00March 19th, 2015|Personal, UX|Comments Off on Bad UX: mixed language content

Writing good error messages

To my ever-expanding frustration, and general astonishment (to which my wife expresses a weary kind of amazement: why are you so surprised, you know it does that...), things never seem to go entirely smoothly. (And if they do, I'm left with a trepidatious feeling that things in fact haven't gone smoothly,  and that I just [...]

By |2017-05-19T08:20:54+10:00March 18th, 2015|Accessibility, Design, Did you know, Pinned, UX, Web writing|Comments Off on Writing good error messages